expectations_redefined

SmartTrack Software Expands SmartMail Capabilities

August 20, 2001 -- SmartMail, a leading mail expediter, now offers business mailers expanded services, streamlined processing and faster delivery times thanks to powerful new proprietary software called SmartTrack. Developed during the past year and implemented last week, SmartTrack delivers immediate advantages as well as powerful potential for long-range improvements.

"I like to compare our former software to a '56 Chevy. It was fabulous for it's time, but we couldn't add lots of new options to it," said Jim Martell, SmartMail's CEO. "Now we have moved up to a powerful Lexus with the ability to add new features and options as we continue to grow. We couldn't add a GPS system to a '56 Chevy, but we sure can add it to a Lexus!"

The new software allowed SmartMail to double it's product line from two types of mail, flats and lightweight parcels, by adding capabilities for machinable parcels and expedited bound printed matter. All four services carry a 1-4 day delivery commitment.

SmartTrack also centralizes the invoicing process and produces reports with additional data related to the number of mail pieces, exact weight, precise postage per piece, AddressID reporting, ZIP Code corrections, proof of processing, account balances, tracking information, and even electronic invoices for customers who want it.

Customers will also benefit from ever-improving delivery times because SmartTrack provides a dynamic way for the porcessing centers to adjust to peak volumes, schedule changes, and critical entry times at the U.S. Postal Service.

SmartMail collects business customers' flats and small parcels, individually processes them, verifies the weight and address of each piece and routes them to the final USPS delviery destination through a combination of the USPS's expedited services network along with SmartMail's own expedited delivery network, maximizing delivery. SmartMail provides state-of-the-art tracking, accuracy and cost savings.

Based in Atlanta, the privately held company serves customers in the financial, manufacturing, retail, e-commerce and public sectors. The company operates SmartCenters in Atlanta, Baltimore, Boston, Chicago, Cincinnati, Dallas, Detroit, Los Angeles, New York, San Francisco and Seattle.

For more information contact:
Dee Stone
(ph) 404- 675-7373
This email address is being protected from spambots. You need JavaScript enabled to view it.

Amanda Graves
SmartMail, LLC
(ph) 404-675-7324
(fax) 404-675-7363
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SmartMail, LLC
1500 Southpoint Drive
Suite 200
Forest Park, GA 30297-1776
Telephone 404-675-7324
Facsimile 404-675-7363

Related Links:
www.smartmail.com